Say hello.
Questions, ideas, a reminder that fired at a strange time, a receipt the reader got wrong — or just a picture of your own good dog. We read everything and reply to most of it.
If you’re writing about a reminder, the most useful thing you can send is the dog’s name, the category, and roughly what the last few entries looked like. The app tells you why it fired; if that reason was wrong, we want to know which part.